Privacy Policy

Welcome to Epix IPTV. We prioritize safeguarding your personal data and ensuring your privacy rights. Should you have any inquiries or issues regarding our policy or how we handle your personal information, please contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning more about us or our offerings, or reach out to us in other ways.

We gather personal details, which encompass the following:

• Contact Information: Provide your email for creating and communicating accounts.
• Payment Data: We collect the vital information needed to complete your payments when you make purchases, including your payment instrument number (such as a credit card number). All payment data is stored by our payment processor, so please review its privacy policies.
• Device and Connection Information: Upon accessing our service, we gather your IP address along with device particulars, including device type and operating system. This information is crucial for ensuring service effectiveness and security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. Your data is utilized to establish your account and maintain its operation.
• To process transactions. Your information is utilized to charge you for our services.
• To send administrative information. Your email might be utilized to provide updates regarding your account, modifications in services, and policy changes.
• To protect our Services. We utilize IP addresses and device details to enhance security, helping to thwart unauthorized access and reduce DDoS attacks.

3. Legal Bases for Processing

We handle your data according to these legal foundations:

• Consent: We may utilize your data if you have granted us clear consent to process your personal information for a particular purpose.
• Legitimate Interests: Your data may be processed when it is essential to fulfill our legitimate business objectives, including service provision and the prevention of fraud.
• Performance of a Contract: If we have established a contract with you, we may handle your personal data to meet the obligations outlined in our agreement.

4. Data Retention

Your personal information will be retained only for the duration necessary to fulfill the objectives outlined in this privacy policy, unless a longer retention period is mandated or allowed by law, including tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Cookies and comparable tracking technologies might be utilized to retrieve or save information. These are mainly essential cookies necessary for the proper functioning of the website and client area. We refrain from using intrusive tracking cookies for advertising.

6. Third-Party Services

Your information might be shared with external vendors, service providers, or agents who are engaged in tasks for us or on our behalf, necessitating access to this data to complete their responsibilities. Examples include:

• Payment Gateways: For secure payment processing purposes.
• Analytics Providers: We utilize tools like Google Analytics to enhance our services. Shared data is usually aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational security protocols aimed at safeguarding the personal information we handle. Nonetheless, it is essential to recognize that we cannot assure complete security on the internet.

8. Your Data Protection Rights

Your location may grant you specific rights concerning the management of your personal data.

• The right to access – You hold the right to demand copies of your personal data.
• The right to rectification – You possess the right to ask for corrections to any information deemed incorrect.
• The right to erasure – You possess the authority to demand the deletion of your personal data, given specific circumstances.
• The right to opt-out – You may unsubscribe from our promotional communications at any time you choose.

To utilize these rights, please contact our support team.

9. Children™s Privacy

Our offerings are not meant for anyone under 18 years of age. We do not knowingly collect personal details from individuals below this age limit.

10. Contact Us

Should you have questions or feedback about this policy, please contact our support team.